This policy describes how HeardLy ("HeardLy", "we", "us") collects, receives, processes, uses, discloses, or shares your information. When you use our sites, products, or services or otherwise form a relationship with us, we may obtain data from you and the devices you are using to do so.

This policy is designed to provide transparency into our privacy practices and principles in a format you can navigate, read, and understand easily.

We commit to treating your personal information with care and respect and encourage you to contact us using the methods provided below should you have any questions or concerns about the use of your information.

This Policy describes the processing of personal information provided or collected on our sites, applications, products or services. In some instances, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms should be read in conjunction with this policy.

If you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. That third-party site or platform's privacy practices will govern the use of your information. Choices you make on that third-party platform will not apply to our use of the information we have collected through our sites, products, or services.

We acknowledge our obligations to all recipients of our products and services, including visitors to our website, our registered users and administrators of our products and services on behalf of our customers to collect, manage, process, and use their personal information ("Personal Data") in accordance with the laws and regulations of each of the countries in which we operate.

HeardLy may have collected or processed the categories of personal information that are identified below. We generally collect the information listed below to secure, improve, and provide our services to our customers.

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

Customer records information such as a name, credit card number, debit card number, or other payment information, or information about a purchased subscription.

Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website application, or advertisement.

Geolocation data.

Professional or employment-related information.

Education information.

Inferences drawn from any of the information identified in this subdivision to reflect your preferences, characteristics, behavior, attitudes, abilities, and aptitudes.

AppsFlyer is a mobile marketing analytics and attribution platform. It enables app marketers and developers to gain insights into the performance of their marketing campaigns, measure user acquisition, engagement, and retention for their apps, and make informed decisions to enhance their marketing strategies. For more information about how AppsFlyer collect and use your Personal Data, please refer to its privacy policies by the following link:https://www.appsflyer.com/legal/privacy-policy/

The sources from which personal information may have been collected or processed are the following: information that you provided to us, online tracking technologies, automatic data collection technologies, social media platforms and networks, business partners, service providers etc. The purpose of such collection or processing include: providing our products and services, communicating with you, administering programs, security and fraud prevention, legal obligations, core business functions, the job applicant and employment process, marketing and promotional purposes (which may include targeted advertising), analytics and personalization etc.

In the process of providing services to you, we may disclose your Personal Data to our subsidiaries and affiliates, along with our service providers and other third-parties. We carefully select our service providers and business partners, especially with regard to the suitability of the technical and organizational measures taken by them. In each case, we take all reasonable measures to ensure that your Personal Data is protected (such as appropriate data processing agreements).

We may also disclose your Personal Data to service providers and third parties when necessary to comply with laws and regulations; respond to subpoenas and court orders; exercise our legal rights or defend against legal claims; investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to our property or the physical safety of any person, or violations of our usage instructions and applicable terms and conditions; facilitate the financing or insuring of our business or a disposition of all or part of our business or assets, or as otherwise permitted or required by law. We may disclose anonymized or aggregated data at our discretion, in accordance with applicable laws.

Our services are not intended for children under the age of 14. We do not knowingly collect information via our sites, products, and services from users under the age of 14. If you use our Services, you represent that you are at least the age of majority under the laws of the jurisdiction of your place of residence, or, as a minor, that you are at least 14 years old and that your legal representatives have provided their consent to use our services.

If you believe your child has provided us with personal information, please alert us at [email protected]. If we learn that we have collected personal information from a minor without their legal representatives’ consent, we will promptly take appropriate steps to delete such information and terminate the minor’s account.

Cookies are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us, for example, how and when pages and features in our services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We recommend you keep cookies activated. We have broken up our cookies into categories to help you understand what they do:

Essential/Necessary: These cookies cannot be deactivated as they are required to use our services. For example, they are necessary to access and use our website and login to your account.

Functionality, Preferences and Performance: These cookies track information about you to make using our website easier. For example, we may retain information such as your login status and diving preferences. These cookies also track how you interact with our website. For example, these cookies let us know which pages on our website load slowly or are not optimized for mobile use. We use this information to make improvements to our user experience.

Marketing, Analytics and Statistics: These cookies help us create targeted advertising experiences on our websites.

You can manage your cookie preferences on our cookie banner that pops up when you first visit our website or via our Cookie Consent Manager.

HeardLy may also transfer your personal data to services providers of our Company, third parties such as App Store，Firebase， Facebook，Google Analytics.

App Store. App Store is a platform for downloading and distributing mobile apps for Apple devices, and for developers to monetize their apps.
For more information about how App Store collect and use your Personal Data, please refer to its privacy policies by the following link:https://www.apple.com/legal/privacy/

Firebase. Firebase is a platform that allows developers to track user behavior and gather insights on their app's performance through a variety of metrics and reporting tools.
For more information about how Firebase collect and use your Personal Data, please refer to its privacy policies by the following link: https://policies.google.com/privacy

Meta for Developers. Meta for Developers is a platform for developers to create and connect their apps with Facebook's platforms, such as Instagram, Messenger, and WhatsApp .
For more information about how Meta collect and use your Personal Data, please refer to its privacy policies by the following link:https://www.facebook.com/privacy/policy/

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
For more information about how Meta collect and use your Personal Data, please refer to its privacy policies by the following link：https://policies.google.com/privacy?

If you are a resident of certain states or countries, you may have the right to be informed about the way your Personal Data is processed, withdraw your consent (if you have given consent to data processing activities), access your Personal Data, rectify, transfer your Personal Data (right to data portability), restrict the processing of, opt-out from certain types of processing (e.g., targeted advertising, the sale of Personal Data, limit the use and disclosure of sensitive information, and profiling, as defined by the applicable state law(s)), and delete your Personal Data (“right to be forgotten”). If you choose to exercise any of these options, we will not discriminate against you for making that decision.

You can exercise your privacy rights by contacting us at [email protected]. When we receive a request to exercise a privacy right, we will rediv information we have collected about you (if any) with identifying information you may have provided us (such as a login, email address, mailing address, zip code, or transaction or order number) to authenticate your identity. If you use an authorized agent to submit a request, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to directly confirm with us that you provided the authorized agent permission to submit the request.

If, and to the extent that, we process your Personal Data on the basis of a legitimate interest, in particular if we pursue our legitimate interest to conduct direct marketing or to apply profiling in connection with direct marketing, you have the right to object to such use of your Personal Data at any time. If you object to the processing of your Personal Data for direct marketing purposes, we will promptly stop processing your Personal Data for these purposes. In all other cases, we will carefully consider your objection and stop further use of the information in question, subject to compelling reasons for further processing that may take precedence over your interest in objecting, or if we need to use the information for the justification, exercise or defense of legal claims.

There may be situations where we cannot grant your request regarding your privacy rights. In such a situation, we will explain our reasoning to you and will honor your right to appeal where applicable.

You can control how and when you want to receive marketing messaging, for example emails, from HeardLy by clicking on the “unsubscribe” link located at the bottom of our email communications to you, or by sending an email to [email protected]. Please note that this will not affect your receipt of administrative emails (for example, emails about your account, transactions, or policy changes) for your registered account, and further, that the lawfulness of the processing that was based on that consent before it was withdrawn will not be affected.

By using our products and services, you agree to join the mailing list of the MindHub Newsletters, provided by Cubo World Inc for Heardly. Please note that your email address will be shared with Cubo World Inc. via API integration solely for the purpose of delivering newsletters. Your personal and sensitive information will not be shared. You have the option to unsubscribe from the mailing list at any time by following the instructions provided in the newsletters.

If you have any questions about how we process your information, you can contact us at:

Email: [email protected]

Our data protection officer can be reached (via an internal privacy coordinator) at email address. Data Protection Officer.

HeardLy reserves the right to adjust this data privacy policy at any point in time to ensure that it is in line with the current legal requirements at all times, or in order to accommodate changes in the services offered, for example when new services are introduced or modifications are made on the website. In this case, the new data privacy policy applies to any later visit of this software or website.

This policy was last updated on: July 19, 2024